We may collect and process the following types of personal data:

Information you provide to us

• Name

• Email address

• Phone number

• Address

• Information submitted through contact forms

• Care enquiry details

• Employment or recruitment information (if applying for jobs)

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Information collected automatically

When you visit our website we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• Website usage data

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This information helps us improve the performance and security of our website.

We use your personal information to:

• Respond to enquiries about our care services

• Provide and manage our home care services

• Process job applications

• Improve our website and services

• Communicate with you about your enquiry or care needs

• Comply with legal and regulatory obligations

Under the UK General Data Protection Regulation, we rely on the following lawful bases:

• Consent – when you submit a contact form or enquiry

• Contract – when providing care services

• Legal obligation – where required by law or regulation

• Legitimate interests – to improve our services and website

We do not sell your personal information.

We may share information with:

• Trusted service providers who support our website or services

• Regulatory authorities where legally required

• Healthcare professionals involved in care delivery (when necessary)

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All third parties are required to respect the security of your personal data.

We take appropriate technical and organisational measures to protect your personal information from:

• unauthorised access

• loss

• misuse

• alteration

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Access to personal information is restricted to authorised personnel only.

We keep personal data only for as long as necessary to:

• provide services

• comply with legal obligations

• resolve disputes

• maintain business records

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When data is no longer required, it will be securely deleted or anonymised.

Under the UK General Data Protection Regulation, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request transfer of your data

• Withdraw consent where applicable

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To exercise these rights, please contact us using the details below.

Our website may use cookies to improve functionality and user experience. Cookies help us understand how visitors use our website.

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You can control or disable cookies through your browser settings.

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Warner Homecare
Email: enquiries@warnerhomecare.com

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner's Office.

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Website: https://ico.org.uk